Etrainz Auction Site
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Frequently Asked Questions

The very first step is to Register. Registration is free and easy!
The Registration page will require you to provide a unique Log In ID, which is the username or nickname you want to use within the ETrainz.com community, a password and your valid contact email address.

Registration is necessary for you to be able to place your bids.

It is important to us that all our members will participate in an honest and professional manner. This is why we require all members to register.

It will cost you nothing to Register at Etrainz.com. Registration on ETrainz.com is Free and Easy! No obligation and no strings attached.

(Q) How do I register?

(A) To register click on the "register" link found on both the header and footer navigation sections

(Q) I'm under 18 and can't signup?

(A) In accordance with standard law under 18's cannot participate in auctions as they legal binding contracts. Please ask your parents to place bids for you.

No, you don't have to buy anything after you register. Everybody is welcome to drop by any at anytime. As a registered user, you have the privilege to bid on items any time you want.

(Q) How can I list an item?

(A)You must first be a registered member. Once you have registered simply login to your account and click on the "Sell" link. The first thing to do is select a general category for your item, note that you can choose a more specific category further into the listing process. You can then enter in your chosen settings and item description

(Q) How can I keep track of items I'm selling?

(A) You can keep an eye on everything you are selling by visiting your member’s area and selecting the "selling" page.

(Q) Can I use HTML when listing an item?

(A) Yes you can, however we recommend you use basic tags as complex HTML descriptions may not display correctly.

(Q) How can I place a bid?

(A) To place a bid on an item you must first login to your account. Once logged in bidding box will be displayed at bottom of all auction pages. You can use this box to place you chosen bid

(Q) How can I keep track of items I'm bidding on?

(A) You can keep an eye on everything you are bidding on by visiting your member’s area and selecting the "bidding" page.

(Q) How do I know if I am outbid on an item?

(A) Our auction system will automatically notify you via email if you are outbid.

Do you have a question, comment or suggestion for ETrainz.com?

If you have a question, comment or suggestion, email Suggestion Department

Once you find an item you are interested in bidding on, click on the image to get onto the listing page. Our automated will have the bid increased and ready for you to apply it. When the bid amount is set, clicking on the Bid button to register your bid.

The single most common reason for an inability to log in is username/password problems. Before taking any of the steps mentioned below, check your username and password. Make sure your caps lock is off. You can easily tell by looking for the lights on your keyboard. If the light marked "CAPS" or "A" is lit, then hit the "Caps Lock" key to turn it off, and try your username and password again.

If that fails, you will need to ensure your browser's cookies are enabled.

Cookies are designed to read only the information in the cookie files, not other files on your hard drive.

Your privacy is serious business here (at) ETrainz.com. Please read our Privacy Policy to understand how we treat and protect your personal information.

It is our policy to respect and protect the safety and privacy of our website visitors. We ask our website visitors to follow our safety rules, especially those regarding privacy and their personal information. We also adhere to strict behavior rules in order to protect the privacy of all the Etrainz.com visitors.

Cookies are small files that websites store on your hard drive to help their servers keep track of, and manage, your return sessions. Due to the specialized requirements of your ETrainz.com trading activity, your browser's cookies must be enabled each time you logon to Bidz.com.

Your browser's default settings ensure this. If you have changed the default settings, or return repeatedly to the Logon page after submitting your logon information, you will need to reset your browser so that it is set to accept 'cookies'.

To enable your browser's cookies follow the below steps:

in Internet Explorer:

  • Inside your browser, click on the Tools menu and select Internet Options
  • Click on the Security tab
  • Click the button that is called Custom Level
  • Scroll down to the section on Cookies
  • Click to select Enable (if necessary) under the selections for both 'Allow cookies that are stored on your computer' and 'Allow per-session cookies'

Some versions of older browsers do not have support for cookies. To use this site, and many others which require cookies for session management,

Copyright ©2008 Etrainz. All Rights Reserved. Designated trademarks and brands are the property of their respective owners.
Use of this Web site constitutes acceptance of the ETrainz TERMS & CONDITIONS and PRIVACY POLICY
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